Therefore, make sure that you follow these steps carefully. It can help fix some problems, h owever, serious problems might occur if you modify the registry incorrectly. (Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. After performing the above operations, check the problem. Click Start, enter %AppData%\Microsoft\Templates in the search program and file, and press Enter Ħ. HKEY_CURRENT_USER\Software\Microsoft\Office\wordĥ. HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\word Locate the following key values one by one, and rename the word folder (right-click it, select rename, for example, rename word to wordold)
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Hold down the Windows key + R key at the same time, enter regedit, and press Enter Ĥ.
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Make sure that there are no files in the following folders:ġ) Navigate to C:\Users\Username\AppData\Roaming\Microsoft\Word\STARTUP, press Enter to check whether there is a file, if there is, delete it, if not, close it Ģ) Navigate to C:\Program Files\Microsoft Office\root\Office16\STARTUP or C:\Program Files(x86)\Microsoft Office\root\Office16\STARTUP, check whether there is a professional knowledge file, if so, please also Delete it, if not, close it ģ. If it is not the problem with the add-in, it may be a problem with Word itself. *Beware of scammers posting fake support numbers here." *Kindly Mark and Vote this reply if it helps, as it will be beneficial to more community members reading here. Reopen the normal mode of programs such as Word to observe the problem. Uncheck all the add-ons in it and click "OK".Ĥ.
Click "File", open "Options", click "Add-ons", and click "Go" next to "COM Add-ons".ģ. Open Word and other programs (if you can't start in normal mode, try the following operations in safe mode).Ģ. If the document can be opened normally, it is recommended that you follow the steps below to cancel the add-in:ġ. Press Windows + R, enter: winword /safe and press Enter to open the safe mode to enter the Word program to confirm. Try the following steps to see if it solves the problem.ġ. Welcome to Microsoft Community and thank you for sharing your concern with us today.